Article 1: Information We Collect
We may collect personal information about our users in various ways. For example, we may collect information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties.
Article 2: Information You Provide to Us
When you place an order or otherwise interact with the Services, you may be invited to provide personal information to enhance your experience on the Services. For example, during the checkout, we may ask for information such as your name, e-mail address, address information. This information is appropriate to process a financial transaction you have requested.
Article 3: Information About Your Use of the Services
In addition to the information you provide to us directly, we may collect information about your use of the Services. For example, we may collect:
IP address and settings of the device you use to access the Services. To create a great customer experience we want to provide different website settings based on your location. For example: currency and language of the location you are accessing the Service from.
Article 4: Information From Third-Party Sources
We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. For example, we may receive information about you from a social media site if you connect to the Services through that site.
How We Use Information
Article 5: To Provide and Manage the Services You Request
This includes, for example, sending you electronic newsletters, or enabling you to participate in the features provided by the Services. It also includes providing personalized content and recommendations to you, including by email. Through such features, we are able to bring you information and content tailored to your individual interests and needs.
Article 6: To Contact You
We may periodically contact you with offers and information about the Services and our affiliates, including in connection with your accounts, order confirmation and your invoice, legal notices, news stories, new features that you are entitled to access, and other important information. You may opt out of receiving commercial email messages from us by following the instructions contained in those email messages.
Sharing of Information
Article 7: Business Partners
We may also share your information with business partners to provide you with services that you request. For example, if you sign up for a promotion that runs on our Services but that is sponsored or co-sponsored by another company, your information may be shared with that sponsor. Olivra Homedecor is not responsible for the privacy practices of these entities.
Article 8: Other Parties When Required by Law or As Necessary to Protect Our Users and Services
We may share your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, our employees or agents or users or to comply with applicable law or legal process, including responding to requests from public and government authorities.
Article 9: Embedded Content and Links to Third-Party Sites and Services
How to Access or Update Your Information & Other Privacy Information
Article 10: Email Promotions
You may opt out of receiving commercial email messages from us by following the instructions contained in those email messages.
Article 11: Data Security
We have in place physical, electronic and managerial procedures to protect the information we collect online. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.
If a security breach occurs, and it is likely that the breach poses a risk to an individual’s rights and freedoms, Olivra Homedecor will notify the supervisory authority without undue delay, and at the latest within 72 hours after having become aware of the breach.
Article 13: Payment
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
Article 14: Cookies
Cookies are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions, and across one or more sites. Cookies serve many useful purposes. For example:
Cookies can help us and third parties understand which parts of our Services are the most popular because they help us see which pages and features visitors access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt our Services and provide you with a better experience.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable browser cookies or flash cookies, it may interfere with the proper functioning of the Services.
Article 15: Beacons
We, along with third parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyse the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you.
Article 16: For users in the EEA and Switzerland
Please see our third party application list below for a list of partners that provide certain features or functionality on the Services (e.g., content, analytics, advertising, and social media plug-ins) that may use your data, as well as more information about these partners’ use of your data and your rights.
- Facebook Pixel
- Google Analytics
Article 17: Purposes of processing and legal basis for processing.
Article 18: Individual Rights.
If you are a resident of the EEA or Switzerland, you have certain rights under Chapter 3 of the EU General Data Protection Regulation. To make a request or otherwise exercise your rights under Chapter 3, you can contact us at: firstname.lastname@example.org or use our Contact Us page. In order to respond to your request, we will need to verify your identity and residency and may require you to provide us with supporting information.
If you have any questions regarding this process or policy, please feel free to contact us at: email@example.com or use our Contact Us page.